Shipping policy
All Keane’s Backyard BBQ merchandise is made to order. Please allow time for your order to be produced before it ships.
Processing & Fulfillment
Most merchandise orders require production time before shipment. Once your order has shipped, you will receive tracking information at the email address provided during checkout.
Shipping Rates
Shipping costs are calculated and displayed at checkout. Available shipping methods and rates may vary depending on the products in your order and delivery destination.
Some products may be produced or shipped separately. If your order contains multiple items, you may receive more than one package and tracking number.
Delivery Times
Estimated delivery dates shown during checkout are estimates and are not guaranteed. Delivery times may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Incorrect Addresses
Please verify your shipping address before completing your order. Customers are responsible for providing an accurate and complete delivery address. Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost in transit, contact us at keanesbackyardbbq@gmail.com with your order number and details about the issue. We’ll work with you to determine the appropriate next step.
Keane’s Backyard BBQ
Holt, Missouri
keanesbackyardbbq@gmail.com